Mosaic NetworX, a provider of optimized network solutions, selects CloudSense to streamline their sales and operations processes while scaling for growth.
New York – (January 12, 2015) Mosaic NetworX, an IT infrastructure provider that simplifies the way mid-market companies deploy and administer intelligent networks, has selected CloudSense to help transform their business processes and increase operational efficiency through workflow automation and integration.
Using CloudSense’s telecom platform, Mosaic will improve the productivity of their rapidly growing sales team. The innovative OSS platform provides exciting features including the CloudSense Anywhere Platform, Click Approve for electronic signatures, and Order Management components. CloudSense’s robust capabilities will enable Mosaic to further automate workflows which in turn reduces errors and increases the speed of service delivery.
“CloudSense quickly understood our requirements and demonstrated their ability to add value to the project while keeping it manageable,” said Brian Erickson, President of Mosaic NetworX. “CloudSense provides a platform that is highly configurable and easily deployed, which ultimately minimizes both implementation and expansion costs. Those factors were central to our decision.”
Rowley Douglas, Executive Vice President at CloudSense says, “We are delighted to be working with Mosaic NetworX. They are a forward-looking organization with a clear focus on the customer. They also share our vision of a partnership-based approach to service delivery and systems implementation. We believe CloudSense can transform their operations, delivering the agility they need to increase their competitiveness, enhance their customer interactions and prepare the business for future growth.”
About Mosaic NetworX
Distinguishing themselves from service providers offering one-size-fits all network options, Mosaic offers tailored voice, data, mobile messaging and WAN solutions that scale and perform. Mosaic’s IT infrastructure experts work with enterprise clients to architect secure and agile network solutions that meet clients’ individualized business needs. Mosaic, after all, believes it’s about your network, not theirs. Ready to derive more business value from your network? Find out how Mosaic NetworX can help you, design, deploy, and administer your IT infrastructure.
CloudSense is an award-winning global cloud software company, providing force.com based platforms to enable multichannel sales and full lifecycle order management. Its fast growth has been recognized by the 2014 Sunday Times Hiscox Tech Track 100 which ranked it in 7th place. CloudSense is a Salesforce Platinum Partner offering the only solution that manages the entire customer journey from ecommerce and Configure, Price and Quote (CPQ) order capture through fulfilment to invoicing, accelerating the sales and delivery processes. Sales and Service teams benefit from an optimized and flexible lead-to-cash workflow, ensuring that complex orders are error-free, giving organizations more predictable sales and fulfillment pipelines and providing a single view of the customer across all channels.
Helping companies have more business flexibility and increased visibility, CloudSense puts an effective order management process at the heart of customer operations. This enables companies to release products ahead of competitors, driving faster time-to-market and easily managing the customer lifecycle. The company has offices in New York, London, Leeds, and Zagreb and lists organizations such as Vodaphone, Telefonica, O2, BBC and the Financial Times among its customers. For more information, please visit www.cloudsense.com.