We usually associate the term “white glove,” with service that goes above and beyond the normal. One that brings everything to the customer and leaves no detail to chance or overlooked.
This perfectionist approach is how Mosaic NetworX describes the way we do business with our customers. By offering an SD-WAN white glove service, we show our customers that we care about getting their network and application delivery infrastructure right, from beginning to end.
Mosaic offers flexible SD-WAN service options that let the customer tailor their SD-WAN according to their business and technical needs. Mosaic offers stand-alone SD-WAN edge products and Mosaic SoftWave SD-WAN as-a-Service. Mosaic’s SD-WAN white glove service is about providing customers with the level of service they require, and then exceeding their expectations.
Mosaic’s stellar white glove SD-WAN service includes an impressive and comprehensive array of business-boosting benefits, including:
- Fault-tolerant technical WAN design
- Dedicated pre/post sale engineering support
- Dedicated project implementation management
- Professional on-site SD-WAN installation
- Configuration and activation
- Pro-active SD-WAN and Internet circuit monitoring and management 24/7/365
- 100% invoice accuracy with SLA guarantees