Mosaic CloudPhone—The Resource You Can Trust

It’s time to say goodbye to your legacy equipment. Business dynamics are transforming and the demand for efficient and secure communication platforms has never been stronger. In years past, the best solution was an infrastructure full of telecommunications hardware and software. Now, the tides have changed as the industry looks for a less expensive, complicated, and restrictive option.

The future is now with cloud phone technology from Mosaic NetworX. Here’s what you need to know about our innovative collection of solutions:

How CloudPhone Works

Deploying CloudPhone couldn’t be easier. Unlike typical PBX systems, CloudPhone doesn’t come with excessive hardware or complex software. This fully integrated communication solution can scale to any organization, no matter the size. Just link the softphones and PCs to your internet connection, then simply install the CloudPhone application on your network devices. Following the installation, the application connects with CloudPhone platform to seamlessly deliver voice calls, faxes, conference calls, and more.

Features and Benefits

CloudPhone simplifies the way clients, contacts, and partners connect with each other. From teleconferencing to remote voicemail delivery, CloudPhone gives your organization an enterprise-grade phone solution for just a fraction of the price. Notable amenities include:

  • Call Routing and Forwarding

    CloudPhone forwards calls directly to on-desk hardware and cell phone systems. This feature provides employees and departments with phone numbers that follow them wherever they go.

  • Centralized Management

    Take advantage of an online portal system that routes inbound and outbound activity in real time. This centralized management console is available through any connected device, giving your team a convenient way to measure telecommunications.

  • Vanity, Toll-Free, and Local Numbers

    From easy-to-remember vanity numbers to toll-free lines, Mosaic creates a personalized inbound dialing solution for your needs. Make calls easier for clients and customers with local phone number directories.

  • Custom Rule Sets

    Program specific phone features for different parts of the company. Create custom rule sets to streamline the way you communicate with team members and serve customers.

  • SMS Messaging

    Give your organization an effective tool to communicate with customers and get important announcements, information, and data to the people you do business with.

  • Call Recording

    Your team can record calls for training purposes, later transcription, or future reference. This feature archives knowledge transfer data that comes through your network.

  • Auto-Attendants

    Whether your organization is large or small, a professional attendant answering all incoming calls can help your company maintain a great first impression.

  • Cross-Platform Communication

    CloudPhone solutions deliver access that’s not available through traditional PBX. Voicemails can be converted to MP3, SMS, or text message and shared with employees.

  • BYOD Flexibility

    CloudPhone helps you maintain a stronger connection on a variety of platforms. Access network capabilities from your own devices without sacrificing the administrative controls of your organization.

  • Cloud-Based Reliability

    Even when downtime hits outside of the office, your virtual phone system will still route and answer calls to make sure your business is always available to clients, contacts, and vendors.

  • Ease of Installation

    With CloudPhone, there’s no complex hardware to install. The system is compatible with a wide range of softphones, which minimizes friction during activation.

  • Low-Maintenance Infrastructure

    Software updates are arranged automatically over-the-air. That means no additional costs or required maintenance from your team to keep your phone system working perfectly.

Secure the Advantages of CloudPhone Technology

It’s time to navigate the way your business communicates. With the right cloud-based system, you have a flexible and secure platform that gives your team the long-term edge. For more information about the CloudPhone or any of our other innovative solutions, contact the experts at Mosaic NetworX.